Content Moderation At Scale Especially Doesn’t Work When You Hide All The Rules
For quite a while now, we’ve pointed out that doing any serious content moderation on major internet sites is laughably difficult, if not impossible. Whether done in a purely automated format, or with real human oversight, everything ends up boiling down to just how much collateral damage are we all willing to accept when sites attempt to enforce moderation rules. Even when sites attempt to communicate the rules to the public in a somewhat transparent fashion, such as Facebook, it all inevitably goes to the kind of hell that includes…
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